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Backup and Restore My Records

You can export your records in XML or CSV format and import them later.

Export and Backup​

  • Export all safes (backup): select Export in the Account drop-down menu.
  • Export a single safe: click Export in the safe's menu.

In either dialog, choose one of the two file formats - XML or CSV. For backup/restore purposes, XML is highly recommended. Use CSV only for compatibility reasons or to get the exported data in a human-readable form (e.g. to put them into an Excel table). CSV is error-prone, does not preserve real data structures, and suffers many compatibility issues.

Export dialog

Compatibility With KeePass​

There are many KeePass flavors, particularly:

  • KeePass 2 - for Windows
  • Keepass2Android - for Android devices
  • KeePassXC - cross-platform application for MAC, Linux, and Windows

Windows and Android versions support the XML format as a primary choice; using CSV format on these versions is more error-prone. Cross-platform KeePassXC supports CSV only, and this implementation is correct.

Summary

Use CSV for KeePassXC, and XML for KeePass2/Windows and KeePass2Android.

Import and Restore​

Select Import in the Account drop-down menu.

Import item

Select a mode: Import (puts file data into a newly created single safe) or Restore (merges file data with existing safes). Then select the file you wish to upload.

Import dialog

NOTE: Restore mode preserves all the data you have in PassHub. It can only add new records or additional versions of existing records; it never deletes or modifies existing data.